Develop key research and academic skills required for successful study. Learn to research information from a variety of sources, understand the protocols to follow when producing academic work, produce a piece of academic work according to conventions, and understand different learning styles.

Develop fundamental knowledge and skills to engage in meaningful and appropriate communication in a business context. Understand the concept and purpose of communication in a business context, communicate effectively in a business context, understand how a business communicates internally, and understand how a business communicates externally.

Develop knowledge of specific mathematics and statistics and how mathematics and statistics are used in business environments, including the use of data. Understand and apply numbers and the number system, understand and apply algebra and algebraic equations, understand, construct and use data in tables, graphs and charts, and understand and apply statistics to provide business information.

Develop an understanding of the concept of a business environment. Develop an awareness of different types of business sectors and forms, different business functions, and the factors which impact a business and its operations.

Develop understanding of the tourism and hospitality industry, including global influences, sustainability and changing trends that impact tourism and hospitality businesses. Understand the tourism and hospitality industry, understand global influences on tourism and hospitality, understand sustainability within tourism and hospitality, and understand changing trends within tourism and hospitality industries.

Develop understanding of professional practice management within tourism and hospitality businesses, including management skills, customer experience management, digital marketing management and management development. Understand management skills and practices in tourism and hospitality, understand employability and management development, understand customer experience management, and understand digital marketing management.